Resources
- Interview Flashcards for CS Leaders Nail your interview
- Accomplishment Tracker The fast-track to raises and promotions!
- The Focus Formula – start protecting your calendar and making measurable progress every day on CS strategy!
- More coming soon!
Blog

5 Easy Secrets to Employee Engagement
Employee engagement is nothing short of magic. It can double - even triple the impact of your customer success team. Here's what it is, and how to create engaged employees—the kind who love to come to work and give it their all. What is Employee Engagement? Being a CS...
Featured Publications
Articles
- Top 50 Women Leaders in Customer Success 2022 SmartKarrot
- Transitioning From Peer to Manager CS Insider
- Are You Helping – Or Micromanaging? CS Insider
Webinars/Podcasts
- CSM to Director Career Path Success League Radio
- Navigating Your Career in Customer Success Gainsight Game Changers
- How to Chart Your Own Career Path in CS Customer Success Networ