CS Dream Job Coaching Reviews

Happy Monday! There is another THANK YOU I need to give. 🫶

I wanted some professional coaching during my job search, and I was pretty intentional about who I chose.

I had followed Rachel Provan 🧠 for a while. I liked her posts, respected her experience, knew her reputation in the Customer Success world, and felt like her approach would be a good fit for me.

I was right. 🎯

What I appreciated from the beginning was that nothing felt generic. I wasn't looking to start from scratch — I knew I needed help taking the experience I already had and getting better at marketing it.

Rachel and her team helped me do exactly that.

The resources were incredibly useful (and, importantly, reusable). They helped me sharpen my resume, think differently about how I talked about my experience and accomplishments, reaffirm my strengths when job-search doubt inevitably crept in, and gave me a community and support system throughout the process.

And then Rachel assigned me Jessica Szivos as my coach.

Jess. ❤️

The calls. The advice. The pep talks. The very real conversations when I needed someone to tell me whether I was thinking about something the right way — or completely overthinking it.

She learned me. She saw my strengths. She knew when I needed actual advice and when I mostly needed a laugh.

I went into this looking for professional coaching.

I came out of it with a refined toolkit, more confidence in how I tell my professional story, a mentor in Rachel, and a friend for life in Jess.

And now that I'm heading back to work, I'm not going anywhere.

I'm loving Rachel's Customer Success Leadership Coaching program and getting to continue learning from this community in a completely different season of my career.

Rachel and Jess — thank you from the bottom of my heart. I'm so glad I picked you. 🫶

"Jenn and Dream Job didn't just help me get a job. They changed how I see myself as a candidate."

After taking Rachel's CSLA program, I knew her CS Dream Job program would be a great fit for me. I had already learned so much from her leadership academy. Before I started, I was stuck rewriting my resume for every single job description, spending hours on each application and still not landing interviews. Working with Jenn changed that completely. She helped me understand my resume should reflect the work I actually did, at the level I was aiming for, Director of Customer Success, not a resume I rebuilt from scratch every time. She gave me a framework to identify my real achievements, and clear structures for how to word my summary, my roles, and my results. That one shift alone gave me back hours of my week. She also helped me get comfortable with cold networking, whether that was an email or a LinkedIn DM, and taught me not to take rejection personally and to be more selective about the roles I went after. The interview flashcards and project work she walked me through gave me so much confidence going into interviews. I found my dream company and I never had to negotiate salary or title. They saw my value in the work itself, and I ended up with more than what was originally offered.

When I started working with Provan Coaching, I hadn't sat in an interview in over six years, I knew that skill had gone rusty. I also sought support around networking, since that had never come naturally to me. Those two things were what attracted me to the program and pushed me to reach out.

Along with the above, I was super pleased with how much value came from the rest of the program. The resume rewrite and LinkedIn overhaul were sharper than anything I could've put together on my own and the presentation coaching gave me a great opportunity to bounce ideas off a seasoned professional who steered me in the right direction. The interview flashcards and negotiation templates Jenn gave me ended up being some of the most useful tools I picked up as well.

After the first session, results started accumulating quickly! My LinkedIn activity picked up noticeably within weeks, my interviewing got stronger in a short amount of time, and my confidence came back much quicker than I thought it would after such a long stretch away from the process. Within a few months, I'd landed my next role!

If you're considering working with them, my advice is to go in with a clear sense of what you want out of it, but stay open to the parts you don't expect to need. Some of the most useful pieces of this program weren't the ones I originally came for. Be willing to try what they suggest even when it pushes you outside your comfort zone. That's where a lot of the value showed up for me.

Thank you so much for the support and guidance!

Before working with Jess, I felt stuck navigating a job market that seemed more competitive and saturated than ever. I wasn't sure how to stand out or where to start.

Jess helped me completely revamp my resume and, more importantly, helped me recognize accomplishments in my career that I hadn't given myself credit for. Beyond the practical improvements, the pre-interview coaching was incredibly valuable. By the time I walked into interviews, I felt prepared in a way I hadn't before.

I highly recommend this program. The market is tough, but this program equips you to navigate it with real strength and clarity. I ended up landing a fantastic leadership role with a compensation boost that's made a real difference for me and my family.

Navigating today's job market was one of the most challenging chapters of my career. After hundreds of applications and constant rejection, it’s easy to let the grind erode your confidence and blur the value of your own achievements. That is exactly when Provan Success and Jess Szivos stepped in.

They don't just offer standard coaching; they bring a proven system that helped me systematically extract, track, and own my career milestones. Instead of just trying to game AI algorithms, Jess worked with me to translate my 10+ years of experience into a powerful resume that clearly communicates strategic impact and leadership capability. Beyond the tactical resume work, her continuous support and unwavering positivity kept me grounded and focused.

Thanks to Provan Success, I landed multiple offers and negotiated for a higher salary at the company I was most interested in!
I cannot thank Jess enough. For any Customer Success or Client Experience leader looking to make their next strategic move, Provan Success isn't just a recommendation; it’s a necessity!

Steve Simeone

Before the program, I was only getting (a few) interviews from start ups and I wanted out of the start up life! After the program, my updated resume got picked up by a F500 company for the perfect CS leadership job!

I highly recommend working with Jenn Carlin and the team at DreamJob if you’re just starting the job hunt journey or of you've been stuck in it for a while.

My resume wasn’t getting through ATS systems or resonating with recruiters. It was too broad and generic. Jenn quickly helped me optimize and sharpen my resume while also helping me refine my overall career story and positioning.

What stood out most was her thoughtful methodology and natural coaching process. She helped me level up not only my resume, but also my story, interviewing approach, and negotiation tactics throughout the process.

Beyond the strategy, Jenn’s professionalism and consistent communication made a huge difference. She was there when I needed guidance, provided timely nudges and encouragement along the way, and genuinely cared about helping me succeed.

I’m grateful for her support and excited to share that I recently landed a new role. Thank you, Jenn!

I had sent out countless applications and gotten to screening calls in my job search, but couldn't seem to get to the hiring manager rounds. Once my resume was optimized, the mock interview sessions really helped me to progress in my job search. In this highly competitive market, having the confidence to present my experience and expertise in a concise, relevant and targeted manner that resonated with hiring executives made all the difference.

In less than 20 days I was able to improve my resume, prep for interviews at several amazing companies and sign with my favorite company!

I can’t believe I landed a job at [redacted]. I’ve loved their product for years. And you were right, none of the VP roles I ended up interviewing for were ever listed online. I never would have found this on my own.

They came up to $155K base plus a bonus of $38K!! I negotiated a bit more vacation time too. So we did it!

Count me as a success story! Jenn showed me how to change my title summary in LinkedIn. That change alone got me this interview and a $50,000 base pay raise.

I got an incredible Director of CS role. They reached out to me and pushed the process through in three weeks! I have two direct reports with a team of ten, and I’m VERY happy with the comp (245k OTE, great benefits, equity and 401k). Those negotiation templates were magic!

Within two weeks I tripled the amount of interviews I was getting. I got a much stronger resume, felt more confident in how I was presenting myself in interviews, and negotiated a better contract once I received an offer. This program is what changed my job hunt for me.

With nearly 20 years of experience and 8 years at the Director level, I found myself in a tough market following a layoff. While I was successfully landing multiple interviews, I was struggling to close the deal. I felt the pressure and knew I had the expertise, but I needed a way to break through the final stages and regain my edge.

Working with Dream Job was the turning point. The biggest shift was gaining back my confidence and clearly understanding my own value proposition. The coaching helped me move past the pressure and start applying for leadership roles with the certainty that I was the right candidate for the job.

The hands-on preparation for interviews was a game-changer. Giving me the peace of mind that I was prepared for every question. It allowed me to show up as the polished, experienced leader I am, rather than getting stuck in my head.

If you’re considering it, don’t wait as long as I did. The investment is worth it to stop the trial and error of a solo job search and find the right leadership role much sooner.

Working with Rachel offered me one thing that all job seekers need: Clarity. As a CS Leader, it gets increasingly difficult to translate all of your day-to-day into your resume and interview answers. Rachel achieved this with me as I navigated my job search, and gave me further clarity on how I should position myself to get the position I wanted. Thanks for your efforts!