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Unlock Your Potential in Customer Success

Customer Success is an exciting and rewarding profession. It’s flexible, it pays well, and there are always jobs available (even if they aren’t listed on LinkedIn…)

But it’s also a hard industry to prove your value.

Because it’s a young profession, there aren’t a lot of well-worn paths to success – and your company might not even know what they should expect out of Customer Success. That’s where Provan Success comes in.

With 17+ years experience in the field, we know what works, and what doesn’t – for every stage of your career – and help you remove blockers that keep most customer success professionals stuck for years.

Gain the tools and strategies you need to build a world-class Customer Success Department, lead a high-performing team, and establish yourself as a respected leader in the field.
You could try to figure it out on your own – but experience is often the most expensive way to learn.

If you want to stop learning the hard way and get your career on the fast track – come join us.

You don’t have to struggle. Choose where you are on your customer success leadership journey, and pick the coaching package that’s right for you.

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“I learned invaluable skills that transformed how I approach my goals and advocate for my needs.”

The emphasis on understanding tradeoffs, coupled with practical frameworks and examples, empowered me to organize my time strategically rather than reactively.

I feel empowered to advocate for both my team and my company’s long-term success. The program has been instrumental in my personal and professional growth.

Adil Dittmar, Head of Customer Success

Level Up Your CS Leadership

Coaching and Services for Every Stage

The CS Leadership Academy

A three month group coaching program designed to help customer success leaders develop the strategy, leadership skills and executive presence to build a revenue generating CS department – without having to turn it into sales!

WHAT’S INCLUDED:

12 weeks of group coaching (1 hour each)
Learn how to Build and Scale a Revenue-Generating CS Department – set the foundations for durable growth.
Maturity model assessment of your CS program – and turn-by-turn directions on how to build your department going forward.